Shipping policy

Thank you for visiting and shopping at Dygma. The following are the terms and conditions that constitute our Shipping Policy.

Shipping Policy

We ship worldwide.

Shipment processing time

Orders will take 3-5 working days to get delivered once dispatched from our warehouse.

Orders to South America and Russia will take 7-14 working days.

Orders that include several items, we will be made a single shipment and the delivery time will correspond to the item with the longest delivery time.

Shipping rates & delivery estimates

All orders of the Dygma Raise have free shipping worldwide.

However, if the customer decides to return their order, the customer will assume the return shipment. This will not apply if the product has a manufacturing defect.

If you would like to order more components after you have received your Raise keyboard, shipping costs may vary.

Customs, Duties and Taxes

Dygma is not responsible for any customs fees and taxes applied to your order after purchase. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

If you're ordering from the US, there are no import duties (that's due to US regulations).

If you're ordering within the European Union, VAT is included in the price. However, if there are additional charges other than VAT, we won't be able to pay those fees nor do we have any control over them.

Here is a list of some countries that we know require additional fees or documentation for local customs:


  • Brazil
  • Canada
  • China
  • Colombia
  • Costa Rica
  • Iceland
  • India
  • Israel
  • Norway
  • Peru
  • Russia
  • Singapore
  • Switzerland
  • Serbia
  • Thailand
  • Turkey
  • United Kingdom
  • Ukraine

There may be other countries that require additional fees and documentation from the customer for customs clearance.

If you would like to know if you need to pay customs, you can contact us at